Delivery & Returns
Shipping for all products within the UK
Price range as follows based on order value:
2nd Class - £1.50 (up to 19.99)
1st Class - £1.85 (up to £30)
1st Class Signed - £3.95 (up to £79)
1st Class Signed - £4.95 (over £80)
Tracked 24 hour - £5.50 (up to £149)
Tracked 24 hour - £6.99 (over £150)
Tracked 24 hour - £9.55 (from £210)
Tracked 24 hour - £11.99 (from £280)
Seed bombs, seed paper, greeting cards - Posted within 1-3 working days
Plantable Stationery and wholesale orders - Takes up to 2 weeks to make and couple of extra days to deliver, please message me before you place an order to check first.
If you have any urgent request, please email firstname.lastname@example.org
A La KArt Creations will accept returns on non personalised products (seed paper, non personalised greeting cards, seed bombs and blank stationery) please contact me within 3 days of receiving your order and please return item within 21 days of purchase, if the product is damaged or dissatisfactory, for a full refund.
If the 21 days have gone since your purchase, unfortunately I can't offer you a refund.
To be eligible for a refund your item must be unused and it has to be in the same condition as you have received it. Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Once received, your refund will be processed within 7-10 days. If you haven't received your refund within the allowed time, please check it with your bank first as it could be a delay in processing on their end.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for personalised cards.
I cannot accept cancellations, but please contact me if you have any problems with your order.