At A La KArt Creations, we pride ourselves on our work ethic, our environmental goals, and our customer service and product quality. We want to leave you inspired to shop again and again with us and spread the word about our eco-friendly business.
Let's help the environment together.
Communication & Customer Service:
Our commitment to providing excellent service means responding quickly to all communications. No matter what time it is, you will always hear back from us within 24 hours and more often than not, you'll hear back within minutes.
We communicate through many different platforms, including email, Instagram, and LinkedIn. Why not try out our brand-new online web chat feature, which is operational between 9 am - 6 pm Monday - Saturday, a very convenient way of getting in touch, especially when browsing our website.
We are always happy to talk. You can even book a phone consultation if you prefer tohuman interaction.
Something for everyone:
We offer affordable seed paper products for any occasion, business, gifts, stationery, or even wedding invites. We have something for everyone.
Unlike many other companies, we offer a lower minimum order quantity.
We appreciate that not everyone needs to order products by theload. Therefore, we like to offer something for everyone. We have been put off by companies that don’t offer this service.
It's annoying to find the perfect product you've been looking for, but the minimum order is 1000 items, and you only want 50. This leaves you looking for an alternative provider. Therefore, we want to be there for you, whether it's 50, 100, or however many you require.
We will even throw in free extras if we have made too many. Nothing is thrown away!
We will guide you through your order every step of the way.
When you contact us about placing your stationery order, we want to make sure that you are fully satisfied. To ensure this, we will never process an order without checking the specifics.
Here are all of the steps we take you through with you at the ordering stage.
We will always check if your submitted designs are suitable.
What do we mean when we say suitable?
Ensure that the images and wording are clear and that image quality is not affected when printed or scaled. Some designs may appear blurred if the resolution quality of the file is not high enough. Also, due to the nature of the seeded paper, it may appear blurry on low-res images. We always test this first. If it does come through blurred, we will contact you about uploading a higher-resolution image. We will never just print what's been sent if we are not happy with it.
To ensure the highest germination rate, we always advise not to use too much ink. For example, if you have a fully covered background on your business card design, the chances of growth are significantly reduced. The more minimalist the design the better the germination potential. It is up to you to decide which option you would prefer, but we are always willing to provide advice to promote the most effective results.
ints & Samples:
We test print your products before fully producing them. We will print off some test prints and send them to you for review before committing to an order. This way, you can actually see what you are getting as the finished product without having the anxiety of paying for a made-to-order product and not knowing how it’s going to look.
If you do not approve the test prints, it gives us the chance to work with you to achieve what you want. We can also make changes if you wish to continue.
We will not ask for payment until you have agreed that the test prints areand ready to order. Once we take payment, we will get the order underway.
If you are undecided about making a large order with us, get in touch for a sample. We will send you something right away. We would love to work with you and take a genuine interest in our customers.
Wethe extra mile to ensure your order is fully checked, with no unwanted surprises. We will check every single item ordered individually before we ship it.
We will make sure the above is checked;
If you have submitted a design with an active QR Code we will test each seed paper stationery product to make sure they are scanning correctly.
If the printer has marked your product with lines or the ink has bled.
If any of the items are bent/damaged etc.
If the cuts are not aligned.
We carefully package everything and take photos before shipping. We will never send your items if any of the above has occurred. They will be remade and sent out.
Any waste is shredded and used as plantable package filler. Nothingto waste!
High-Quality Plantable Seed Paper:
Over the few years we have been running we have encountered many different types of paper, which we have tried and tested. We can happily say we have found the right one. Many companies will use multiple different types of seed paper that are imported from overseas and not native to the UK. We found these papers to not be as effective at the planting stage, as we discovered the germination rate to be significantly lower.
We use only the finest UK wildflower-seeded paper which has a very high quantity of seeds aiming to give you as much as we can.
If we notice that some of our sheets may be lacking in seeds (as each sheet is different) we simply will not use it for your order and use it for plantable package filler, as we want to give you as much as we can.
The added bonus of our paper being manufactured in the UK is that we are helping to reducecarbon footprint.
Eco Packaging & Planting Instructions:
Every order will be carefully packaged in the most eco-friendly way possible.
Our box fillers are made from recyclable tissue paper or unused seed paper. We waste nothing!
We take time and care to ensure that the items are neatly and perfectly presented when received. We also take photos of all the boxes prior to shipping.
Each order will receive a plantable instruction guide, which will give you helpful tips to help your plants grow to their potential. These will vary depending on the conditions of where it’s planted. If you have any questions you can always get in touch or read our handy planting guide.
Share your experience:
We always love hearing positive feedback and seeing how your plants are coming along. For this reason, we encourage you to share these via Instagram stories or leave us a review on our website.
We will also be running competitions on Instagram in relation to this so please reach out for a chance to be entered. However, if you have any concerns or for any reason you are not satisfied, which is almost unheard of with our products, we don’t shy away from criticism. If you have any concerns, we would request that you contact us directly via email, as we will always aim to help as soon as possible.
There is nothing more concerning for us than a negative review left online, without the chance to be able to rectify it. We want you to be happy, which makes us happy.
We promote your business:
When you purchase from us, you are not only receiving an order but with your permission, will also be featured on our Instagram posts, stories, and any potential case studies we submit in the future.
Your products and content are of genuine interest to us, and if we can help promote yours, we will.
We have done many collaborations in the last few years leading to recurring business for all parties involved. Help us to help you.