Knowledge Hive Terms & Conditions

Knowledge Hive Terms & Conditions

Welcome to the Knowledge Hive! We're excited to have you join us for educational content and services. Before proceeding, please review these terms and conditions.

By placing an order for educational content, you agree to the following terms and conditions. It is important that you read the entire document before committing.

Orders, Payments, Refunds & Cancellations

  1. Payment: Before any work begins, the client must pay the full balance of our services upfront.

  2. Cancellations: If you need to cancel a service after payment, you can receive a full refund if work has not started. If work has commenced, a partial refund will be issued based on the progress.

  3. Non-refundable: E-books and downloadable paid content are non-refundable.

  4. Refund Requirements: A refund can be negotiated if:

    • We are unable to provide the requested work.

    • You must request A refund before any work has started.

Proofing & approval

  1. Discovery Call: For clients interested in paid services, we require a discovery call before making payments. This ensures our services align with your needs, and we reach an agreement.

  2. Additional Work: Any extra work beyond the service scope may have associated charges based on the extent of the work. This will be agreed with you before we begin work on the additional content.

Delivery & Downloads

  1. Access to Content: All paid educational content is available for download upon purchase. Please ensure your details are accurate, as we are not responsible for client errors. (Only applicable to digital downloads)

  2. Digital Services: All educational content and services provided are digital for your convenience.

Liability and Indemnity

  1. Service Results: We do not have any guarantee-specific results, as they depend on the chosen service and your actions. We provide the tools and the knowledge to help you succeed but you must be the one to implement them correctly.

    Enrolling in our courses does not guarantee business improvements or financial gains. It is your responsibility to analyse, implement, and select strategies, techniques, or methods suitable for your specific business circumstances.

External Resources and Third-Party Links

  1. External References: Our courses may contain references, links, or suggestions for other resources or websites. We do not endorse, control, or confirm the accuracy of information provided by third-party resources. Use external resources at your own risk.

Data protection

  1. Confidentiality and GDPR Compliance: We acknowledge that we may receive or have access to personal information related to you or your company/workplace. We are committed to protecting the confidentiality of your information and ensuring compliance with GDPR (General Data Protection Regulation) requirements. Your privacy and data security are of the utmost importance to us.


  1. Agreement Modifications: If necessary, both parties must agree in writing to make modifications to this agreement. Any amendments will be subject to the terms of this agreement unless otherwise stated.

Dispute Resolution

  1. Resolution Process: In case of a dispute, both parties agree to work toward a resolution through good faith negotiation.

  2. Mediation: If negotiations are unsuccessful, either party may initiate mediation in a mutually agreed forum.

  3. Litigation: As a last resort, if litigation is necessary, this agreement will be interpreted based on UK legislation. Disputes will be resolved within the United Kingdom if required.

  4. Legal Fees: If a dispute is resolved by mediation or litigation, the prevailing party may recover its legal fees and other reasonable costs.


  1. Copyright Ownership: All original content created by [A LA KArt Creations], including text, images, designs, logos, videos, and other creative work, is the exclusive property of [A LA KArt Creations] and protected by UK copyright laws.

  2. Third-Party Copyright: We respect the intellectual property rights of others and obtain proper permission for third-party materials used. If you believe our content infringes on your copyright, please contact us to address the matter.

  3. Use of Copyrighted Materials: Use of our copyrighted materials requires prior consent from [A LA KArt Creations]. Commercial use is prohibited, and unauthorised use may lead to legal action.

  4. Copyright Notice: Throughout our materials, you may find copyright notices indicating our ownership and users' legal obligations.

  5. Fair Use: Limited use of copyrighted materials is allowed under fair use, following UK copyright regulations.

  6. Copyright Infringement: If you believe our content infringes on your copyright, please notify us at [], and we will investigate and take appropriate action to resolve the matter.