Stationery Terms & Conditions

Minimum order quantity

Each product will have its own minimum order quantity on the website, but if you are looking for a different amount please get in touch.

Design & Copy

All prices are determined by the design provided by the client. If you need help with design and you have all the elements (logo, wording), please reach out to discuss options. Prior to payment, please make sure that all designs and copies are correct. A La KArt Creations is not responsible for any errors occurring after the final design proof has been produced and approved by you.

If there is something you need to change after printing/production has started, that cost needs to be paid as extra on top of the agreed payment.

Design proof

Before payment is taken, you will be provided with pictures via Email or Instagram to make sure you are satisfied with everything. Alternatively, we can post these to you for a small postage cost. A La KArt Creations will allow a maximum of 3 amendments to be made free of charge. Any further changes will incur an additional cost.

Data Protection

A LA KArt Creations acknowledges that they may receive or have access to personal information that relates to you or your company/workplace. A La KArt Creations agrees to protect the confidentiality of your information. Unless strict confidentiality is requested by you in advance of this contract, A La KArt Creations can display materials and final prints created for you online, and on social media.


Payment would need to be made prior to production and can be made via the website or through an invoice. Please note production will not start until full payment has been received.


If you wish to cancel an order after full payment has been made, you are responsible for payment for all expenses incurred and any work made towards the completion of the project based on the percentage of the project completed as determined by A La KArt Creations. Should you wish to cancel the project following its completion, you are responsible for full payment as per the agreed-upon estimate plus all expenses incurred.

If A La KArt Creations needs to postpone any orders due to unforeseen circumstances, clients will be notified as soon as possible. If this occurs, you can cancel the order for a full refund. However, we would first like to suggest that you consider our alternative delivery date.

Returns & Refunds

Due to the nature of these products, as they are all made to order A La KArt Creations cannot accept returns of goods nor offer refunds. This is unless they are reported damaged with photo evidence within 48 hours of delivery. Any damages reported outside of 48 hours will not be refunded nor replaced.

Delivery Time

As all products are handmade by A La KArt Creations, delivery time may fluctuate depending on the current order volume already booked. All orders are aimed at being posted within 2 weeks. Once payment has been received, delivery dates will be confirmed by email.


All orders are posted via Royal Mail 1st Class, or tracked delivery. Liability for the loss of delivery shall be limited to the replacement of the products, or to a full refund of the invoice value.

Damaged goods

Should your items arrive damaged, please contact us via email within 48 hours (images required), so that A La KArt Creations can act accordingly and quickly with a replacement or refund, whichever you request. Any damages reported outside of 48 hours will not be refunded nor replaced.

Product expiry

All items are produced from freshly made seed paper, but it is highly recommended to use all of the products within 18 months of delivery. This is due to the loss of germination rate over time.

Product Germination

Paper sheets are embedded with live seeds. Every batch is tested before production starts from the paper to ensure the best possible outcome of growing from the paper. However, as we cannot control your growing conditions to ensure the paper you plant sprouts into a healthy garden of flowers, we can give you advice. There are lots of factors to consider when you are growing from seeds. Temperature, moisture, air, and light conditions must be correct for seeds to germinate. Also, it's important to factor in your design. We do not recommend using a design that requires heavy ink coverage as it can affect germination.